Eight months ago, as required by law, we started the process of switching Jonathan's Swiss driver's license over to an Italian driver's license. There is an international treaty regarding this -- it is an automatic process (no tests or anything else required). "Oh," the man behind the counter said, "it takes five minutes. Come back when you have your new identity card and we will handle it." That was eight months ago.
We are now dozens of visits, emails, and phone calls in -- so many that we have lost count -- and still no license. The highlight of all of this for me was having to get a verified photo of Jonathan. This involves going to a photo booth on the street, taking a picture, and then making an appointment at the city offices for someone there to look at the photo, look at Jonathan, and officially confirm that this is a photo of him. The people at the driver's license place are not able to do this sophisticated task.
The person at the city offices, having looked at both the photo of Jonathan and at Jonathan, then issues an official piece of paper to say that the photo of Jonathan is, indeed, a photo of Jonathan. The piece of paper has many stamps on it, including one that cannot be purchased at the city offices or at the driver's license place , but only at a tobacco store. Naturally.The verification of the photo actually took two visits because the first attempt was rejected. "It needs to be a recent photograph," the woman at the city offices said. "And I can tell this is not recent because you are wearing a different shirt." This is the kind of keen-eyed attention to detail of which the driver's license people are apparently incapable. So Jonathan had to go home and make another appointment to come back the next week wearing the same shirt he had on when he took the picture. As God is my witness, this is the truth.
But he was successful on his second attempt, got the paper all stamped and verified and signed, and brought it to the Driver's License place, where (having been the ones who told him he needed this in the first place) they now told him that they didn't need it.In any case, we are now waiting for the official license to be available for pick-up. We have been waiting for about a month. Tuesday afternoon, Jonathan called to see if there was any news of it. We are now on a first-name basis with Magdalena at the Driver's License place (I left out the other dozen or so visits that the whole process has entailed). When Jonathan called and asked for an update, Magdalena just laughed. "She laughed at me," Jonathan said when he got off the phone.
We continue to wait.
Then yesterday we had to meet our immigration attorney at the Post Office to continue the apparently incessant process of procuring my long-term visa. We met her at the Post Office because that is, of course, where you make appointments to go to the Police Station and the Police Station is where the Immigration Office is. The procedure is that you mail the Police a stamp that you have bought in the tobacco store and when you do that, the clerk at the Post Office gives you an appointment with the Police. (Even after more than a year here, this seemed so convoluted that when our attorney told us to meet her at the Post Office, we thought there must have been a translation error somewhere along the line.) We had a couple of letters to